How to Whitelist Us in your Email

1. iPhone

  1. Tap the sender’s from name
  2. Choose “Create New Contact”
  3. Tap “Done” to save

2. Android

  1. Tap the picture of the sender
  2. Tap the add to contacts icon
  3. Tap “Create new contact”
  4. Choose the correct account if you are signed into multiple email addresses
  5. Tap the check mark to save

3. Gmail Desktop(3 options)

Add contact from an opened email

  1. Open the email in your inbox
  2. Hover over the sender’s name
  3. Select “Add to contacts” to save the sender to your Contacts list

Add contact from inbox

You can also whitelist in Gmail before opening the email: Just hover over the sender’s name next to the subject line and select “Add to contacts” to save to your Contacts list.

Move senders to Primary Tab

  1. Drag the email from your Promotions tab to your Primary tab
  2. When asked, “Do this for future messages?” select “Yes”

4. Apple Mail

  1. Open the email in your inbox
  2. Click on the sender’s email address
  3. Click “Add to Contacts”

5. Outlook 2003 or newer

  1. Open the email in your inbox.
  2. Right click “Click here” to download images in the gray bar at the top of the message.
  3. Click “Add Sender to Safe Senders List.”

6. Yahoo

  1. Open the email in your inbox
  2. Click on the sender’s email address
  3. Click “…”
  4. Choose “Add to contacts”
  5. Add additional information if needed
  6. Click save to finish

7. Windows Live Mail (Hotmail)

  1. Open the email in your inbox
  2. Click on the sender’s email address
  3. Click “Add”
  4. Add additional information if needed
  5. Click save to finish

8. AOL

  1. Click “Contacts” in the left toolbar
  2. Click “New Contact”
  3. Add contacts information
  4. Choose “Add Contact” to save

9. Comcast

  1. Click Preferences from the menu.
  2. Click Restrict Incoming Email.
  3. Click Yes to Enable Email Controls.
  4. Click Allow email from addresses listed below.
  5. Enter [wlemail] you want to whitelist.
  6. Click Add.
  7. Click Update to finish.

10. Earthlink

  1. Click Address Book.
  2. Click Add Contact.
  3. Save WhatCounts as a contact.
  4. Click save.

11. NetZero

  1. Click the Address Book tab on the top menu bar.
  2. Click Contacts.
  3. Click Add Contact.
  4. Enter [wlemail] and additional information if you wish.
  5. Click Save to finish.

12. Mozilla Thunderbird for Mac & PC

  1. Click Address Book.
  2. Make sure Personal Address Book is highlighted.
  3. Click New Card. This will launch a New Card window that has 3 tabs: contact, Address & Other.
  4. Under Contact, enter [wlemail] and additional information if you wish.
  5. Click OK to finish